• Full Time
  • Pune, India
  • 31st October 2022

TopSource Worldwide

Type of role: Full time

Gross annual basic salary: As per market standard

Hours of work: Monday – Friday Full Days. Saturday Half Day


  • Private medical insurance*
  • Global travel insurance*
  • Life assurance
  • Corporate gym membership*
  • Fresh fruit basket
  • Training budget
  • Career development
  • Team building days throughout the year

*Following successful completion of probationary period.

Overview of role

He is responsible for the day-to-day management of his team, effectively utilizing existing resources, input to his Project Manager for the financial reviews of team members and day-to-day client services and issue management. 

Core job duties

The role of a Process Leader is to ensure that his team delivers the promised service to his clients. He is responsible for knowing, and training his entire team, on processes and the specific promised service for each of his clients. He is responsible for providing domain as well as product (Third Party and TopSource products) expertise to his team and his clients. He is also responsible for implementing improvements to existing processes, encouraging clients to meet their obligations in processes, transition new projects into the team, identifying and building “specs” for innovation and automation opportunities, and assisting in pre-sales activities and demonstration of TopSource products. The Process Leader will communicate directly with his clients. 

Key attributes and skills

  • Should have excellent written and spoken English (Candidate will be client facing).
  • Should be able to work independently with minimum supervision
  • Good Team player
  • Hard working and ready to work extra hours to meet the project deadlines.
  • Motivated, self-starter individual with high level of integrity, intensity and activity with a can-do attitude.
  • Disciplined process oriented work style
  • Able to work effectively under pressure
  • Ability to work equally well either independently or as part of a team

Required qualifications, training and technical knowledge

  • Experience in P2P for Min: 4 Yrs Max: 6 Yrs
  • Candidates is in a Team Lead role with a minimum exposure of 1 year in the role
  • Must have exposure of handling Team
  • Must have exposure of handling multiple stakeholders and client with minimum supervision
  • Must be communicating with client/vendors through email/phone in current job
  • Willing to work long/extended hours/Until 11.30 PM
  • B.com
  • Preference would be given to candidates who have experience in working in International environment and who can join immediately or on short notice.

To apply for this job email your details to careers_india@topsourceworldwide.com.