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Download the Global Payroll RFP Template

Run a smarter global payroll RFP.

Selecting a multi-country payroll provider is one of the most consequential decisions your finance and HR teams will make. This free RFP template gives you 13 structured sections, 200+ questions, and a payments layer most RFP templates miss entirely.

  • Every country covered, including headcount input per country
  • Dedicated global payments, FX, and consolidated invoice section
  • Support model criteria — named contacts, not call centers
  • Pre-built SLA tables for payroll, payments, and support
  • Evaluation scorecard with weighted criteria built in
  • Ready to customize and send — no setup required

TopSource rated 5/5 by Gartner Users

Download the Global Payroll RFP template

TopSource is a leader in global payroll

160 +
countries served
25 years
in global payroll
99.97 %
payroll accuracy

What’s Inside?

13 sections. Every question you need to ask. Most payroll RFP templates ask the basics. This one asks the questions that separate strong global payroll partners from vendors who look good in a demo and struggle in year two.
Introduction & Scope

Define your requirements clearly: company background, RFP timeline, countries, employee types, and the full service scope you need covered.

Country Coverage

A multi-column country checklist spanning Europe, the Americas, Asia Pacific, and the Middle East. Enter headcount per country to scope vendor responses accurately.

Tech & Integrations

Map your current tech stack — HRIS, ERP, time and attendance — and require vendors to confirm integration capability for each.

Global Payments

The section most RFP templates omit entirely. Covers consolidated invoicing, single funding instructions, FX markup disclosure, payment SLAs, and reconciliation reporting.

Compliance

GDPR, SOC 2, ISO 27001, in-country statutory compliance, subcontractor transparency, and data residency requirements — all in one section.

Platform & Reporting

Platform capability matrix, analytics requirements, and a checklist of standard reports every global payroll client should expect — including FX reporting and employer cost summaries.

Service and Support

Dedicated contact structure, support hours, local vs. central expertise, employee helpdesk, proactive compliance advisory, and quarterly health checks. This section is weighted 20% in the scorecard.

Vendor Response

Company information, financial stability evidence, insurance requirements, ownership structure, and three client references with comparable multi-country scope.

Implementation

Milestone schedule, parallel run strategy, training program, and — critically — what happens when you need to leave. Exit management is built in from day one.

Service Level Agreements

Three separate SLA tables: payroll processing, global payments, and support. Pre-populated with realistic minimums — vendors complete their proposed SLAs alongside yours.

Commercials

Two fee schedules: payroll (PEPM, implementation, year-end) and payments (FX, SWIFT fees, same-day charges). Full cost transparency, no hidden charges.

Evaluation

A weighted scoring matrix (100 points across 8 criteria) and a structured submission checklist — including vendor declaration and authorization. Ready to score and compare.

Where do you want to grow next?

Schedule a strategy call