Business Process Outsourcing

Operate globally,
without the complexity

We take on the processes that slow you down – from payroll and compliance to finance and admin.
Scale internationally with less cost, less risk, and more focus on growth.

 

Global Business Process Outsourcing Services

The Engine Behind Your Growth

Our Global Capability Center (GCC) in Pune, India is where your business gains a fully integrated support partner. Acting as an extension of your team, we run critical back-office and customer-facing functions with speed, reliability, and scale. Designed to be low-friction and high-impact, our centre ensures that your operations run smoothly while you focus on innovation, strategy, and growth.

Business Outsourcing Solutions

BPO built for global businesses

As your organization expands, so do the pressures on your internal teams. The complexity of cross-border operations can overwhelm capacity, dilute focus, and drain resources.

TopSource helps you solve that — with flexible, scalable outsourcing solutions tailored to your business, sector, and global footprint.

Whether you’re entering new markets, managing multi-country operations, or restructuring for scale, we provide the infrastructure and expertise to take operational weight off your team — and put your growth goals front and centre.

International BPO Services

Outsourcing That Fuels Growth,
Not Just Cuts Costs.

Our tried-and-tested processes take care of the essential operations behind the scenes, so you can stay focused on driving strategy and growth. From customer support to HR and accounting, we plug in smoothly where you need us most, helping your business scale without the overhead.”

Outsourced Global Business Processes International BPO Services Global Outsourcing Operations
Accounting
Human Resources
Customer Support
IT & Tech Support
Data Management
Administrative Services

Simplifying your global operations

Expert business support to ensure you grow profitably and compliantly.
Global reach, local support

Wherever you operate, we give you the local insight and on-the-ground delivery to stay compliant in over 180 jurisdictions, so you can expand without second-guessing the rules.

Support that fits your business

Outsource exactly what you need, exactly when you need it. Your BPO model flexes as you grow, so you get the right level of support at every stage.

Compliance you don’t have to think about

From tax laws to employment rules, we handle every detail so you stay protected and penalty-free, as and when regulations change.

Free your team to focus on growth

We take the operational load off your plate, giving you more time for strategy, innovation, and leading your business forward.

One partner for everything you need to run globally

From payroll and HR to finance, mobility, and entity support, we bring it all together under one roof, so your operations run smoothly everywhere you work.

operate freely in any market Role-specific salary data traffic lights representing IP protection

One partner. Multiple ways to support your growth

We support across every part of your global expansion journey – meaning we are uniquely placed to provide agnostic guidance about what is best for your business

Accounting

Outsourced accounting functions to simplify your growth

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Accounting
HR Advisory

Practical hr advisory based on decades of globalization experience

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HR Advisory
Global Mobility & Immigration

Support with employee relocation, immigration, and assignments across international borders.

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Global Mobility & Immigration
Talent Strategy Optimization

Optimize your talent strategy to enable your organization to achieve it’s global ambitions.

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Talent Strategy Optimization
Entity Setup

Establishing & incorporate business entities overseas, ensuring a smooth entry into new markets

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Entity Setup
Entity Management

Management of your business entities’ compliance, governance, and recordkeeping.

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Entity Management

Frequently
asked questions

Outsourcing works best for HR outsourcing, global payroll, finance operations, and Customer Experience (CX) functions. These include employee onboarding, leave management, payroll audit, and processing of cross-border payments with accurate currency exchange handling. Compliance-heavy processes, such as tax compliance, employment agreement administration, and adherence to international labor laws, also benefit from outsourcing to a trusted Employer of Record (EOR) or Professional Employer Organization (PEO).

We implement a strong compliance management framework supported by performance reviews, transparent reporting, and service-level tracking. Our governance model includes kpis such as accuracy of gross to net payroll, timeliness of pay stub issuance, and adherence to GDPR (general data protection regulation). Through compliance risk management and escalation protocols, we ensure accountability and full visibility, enabling you to monitor every process in line with local labor laws and international tax compliance.

Our structured change management framework ensures seamless transitions using a shadow-to-own approach, detailed process mapping, and phased rollouts. We handle employee tenure continuity, smooth employee benefits migration, and ensure alignment with working time directive and notice period regulations. With support from an in-country partner, we manage employment laws, cutoff dates for payroll, and localization of processes, guaranteeing uninterrupted business operations from day 1.

We leverage workforce analytics, robotic process automation (RPA), and ai-driven tools for payroll audit, tax identification number (TIN) validation, and employee retention analysis. Automation accelerates form W-4 or form 1099-NEC processing, ensures accurate calculation of minimum wage, and simplifies post-tax deduction handling. By automating repetitive processes across global HR, we reduce manual errors, improve compliance, and cut costs significantly.

Data security is central to our operations. We comply with GDPR, maintain data processing agreements, and implement SWIFT (society for worldwide interbank financial telecommunication)-based secure transactions for multi-country payroll. Our teams manage international tax compliance, VAT (value added tax) regulations, and UAE labour law or singapore work permit requirements where applicable. Encryption, role-based access, and continuous monitoring ensure that both salaried employees and 1099 employees remain compliant under global employment laws.

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