Cookie Policy
This Cookies Policy explains how TopSource Worldwide Group Limited (collectively referred to as "we," "us," or "our") and our affiliated entities use cookies to distinguish you and other visitors on our website. It explains what these technologies are, why we use them, and your rights to control our use of them.
We may update this policy from time to time to reflect, for example, changes to the cookies we use or for other operational purposes or regulatory reasons. We encourage you to review this Cookies Policy regularly to stay informed. To learn more about how we may collect, use, and process the personal data we collect, please see our Privacy Policy.
This policy was last modified on 6th February 2025.
What are cookies?
A cookie is a small text file consisting of a string of characters (letters and numbers) that is stored on your browser when you visit our website. When you visit again, these cookies allow the site to recognize your browser and preferences, making navigation more personalized and efficient. Cookies offer a convenient feature to help save you time when browsing our website and can inform us about your visit to specific site pages.
We use first–party cookies —set by us —to track your visits to our website and third-party cookies that belong to other parties outside of our organization. Third-party cookies help enable certain limited functions to be provided through our website, including, but not limited to, interactive content, data analytics, and advertising features. These third-party cookies can also recognize your browser and device when you visit other websites.
Why we use cookies?
The key reasons we use cookies are to provide you with a user-friendly experience when browsing our website and to allow us to continuously improve the site contents for technical and analytical purposes. Some cookies are required for strictly technical reasons in order for our website to operate and provide visitors with a safe and secure online environment—these are often referred to as "essential" or "strictly necessary" cookies.
The other cookies we use enable us to track and analyze the interests of our users to enhance the user experience on our website. For example, we may track the pages you visit on our website to help determine what services are considered the most popular or what content is often most visited by a client.
This information can help us develop customized content and marketing content on the website to benefit any client or user whose behavior indicates that they are interested in a particular service that TopSource provides. Third parties can also have active cookies through our websites for analytics and other purposes to enhance our marketing presence online.
The types of cookies we use
The specific types of first and third-party cookies enabled via our website include:
How we use cookies?
We use cookies for essential functionality, analysis, and advertising purposes, including:
Cookie Name | Purpose(s) | Expiry | Category |
---|---|---|---|
__hs_opt_out | This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. | 6 months | Strictly necessary |
__hs_do_not_track | This cookie can be set to prevent the tracking code from sending any information. | 6 months | Strictly necessary |
__hs_initial_opt_in | This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. | 7 days | Strictly necessary |
__hs_cookie_cat_pref | This cookie is used to record the categories a visitor consented to. | 6 months | Strictly necessary |
__hs_gpc_banner_dismiss | This cookie is used when the Global Privacy Control banner is dismissed. | 180 days | Strictly necessary |
__hs_notify_banner_dismiss | This cookie is used when the website uses a notify consent banner type. | 180 days | Strictly necessary |
hs_ab_test | This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. | 14 days | Strictly necessary |
hs-messages-is-open | This cookie is used to determine and save whether the chat widget is open for future visits. | 30 mins | Strictly necessary |
hs-messages-hide-welcome-message | This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. | 1 day | Strictly necessary |
__hsmem | This cookie is set when visitors log in to the site. | 7 days | Strictly necessary |
hs-membership-csrf | This cookie is used to ensure that content membership logins cannot be forged. | Expires end of session | Strictly necessary |
hublytics_events_53 | This browser storage entry is used to temporarily store tracking events until they get dispatched over the network. | No expiry | Strictly necessary |
hs.superstore.laboratory.<id> | It contains an offline cache of cohorts that a user got assigned for development purposes. | 48 hours | Strictly necessary |
__cfruid | This cookie is set by our CDN provider because of their rate limiting policies. | Expires end of session | Strictly necessary |
__cfuvid | This cookie is set by our CDN provider because of their rate limiting policies. | Expires end of session | Strictly necessary |
__cf_bm | This cookie is set by our CDN provider because of their rate limiting policies. | 30 mins | Strictly necessary |
__hstc | The main cookie for tracking visitors. | 6 months | Analytical |
hubspotutk | This cookie keeps track of a visitor's identity. | 6 months | Analytical |
__hssc | This cookie keeps track of sessions. | 30 mins | Analytical |
__hssrc | Whenever we make changes to a session cookie, this cookie is also set to determine if the visitor has restarted their browser. | Expires end of session | Analytical |
Chatflow cookie | This is the cookie used for the chat flows tool. If you're a visitor, this allows you to chat with a representative on the site. | No expiry | Functional |
messagesUtk | This is the cookie used for the chat flows tool. If you're a visitor, this allows you to chat with a representative on the site. | 6 months | Functional |
Chatflow cookie consent text | With the Consent to collect chat cookies setting enabled, we will prompt visitors for consent to drop a cookie in their browser before the start a chat or when they attempt to the leave the page during a chat conversation. | No expiry | Functional |
TopSource cannot control cookies placed by third-party scripts on its website. When visitors accept all cookies, they consent to such cookies being used, for example, by advertising networks and providers of external services for web traffic analysis. For more information on what third-party cookies are operational on this website, please read Third Party Cookies on the TopSource Worldwide Website.
Manage your cookie preferences
You can choose to accept or reject cookies when visiting our website. Your cookie preferences, including settings for first-party cookies, can be managed through the cookie settings pop-up that appears when you first visit.
If you use your browser settings to block all cookies (including any Strictly Necessary Cookies), you may notice that all or certain parts of our website do not function properly. To manage your third-party cookie preference, such as data collected for advertising or marketing purposes, you may wish to visit the relevant vendor pages to manage the use of these types of cookies.
For more information on what third-party cookies are operational on this website, please see Third Party Cookies on the TopSource Worldwide Website. Users should use both first- and third-party cookies to function during their session.
Contact us
If you have any questions about our use of cookies, and how we may collect and process your information, please read our Privacy Policy or feel free to contact us by using the following details:
TopSource Worldwide Group Limited
Attn: Data Protection Officer
Email: data.protection@topsourceworldwide.com
Postal address:PO BOX 630, DARLINGTON, DL1 9GB, UK
Registered address:71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ