Cookies Policy
This Cookies Policy explains how TopSource Worldwide Group Limited’s (collectively referred to as “we”, “us” or “our”), and our affiliated entities, use cookies to distinguish you and other visitors on our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
We may update this policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational purposes or regulatory reasons and encourage you to review this Cookies Policy regularly to stay informed. To learn more about how we may collect, use and process the personal data we collect, please see our Privacy Policy.
This policy was last modified on 6th February 2025.
- What are cookies
- Why we use cookies
- The types of cookies we use
- How we use cookies
- Manage your cookie preferences
- Contact us
What are cookies
A cookie is a small text file consisting of a string of characters (letters and numbers) that is stored on your browser you visit our website. When you visit again, these cookies allow the site to recognise your browser and preferences to make navigation for more personalised and efficient. Cookies offer a convenient feature to help save you time when browsing our website and can inform us on your visit to specific site pages.
We use what are called ‘first party cookies’ – set by us as the website owner – to track your visits to our website as well as ‘third party cookies’ which belong to other parties outside of our organisation. Third party cookies help enable certain limited functions to be provided through our website including, but not limited to, interactive contents, data analytics, and advertising features. These third parties can also recognise your browser and device on each visit to the website and also when visiting other specific websites.
Why we use cookies
The key reasons as to why we use cookies is to provide you with a user friendly experience when browsing our website and also allow us to continuously improve the site contents for technical and analytical purposes. Some cookies are required for strictly technical reasons in order for our website to operate and provide visitors with a safe and secure online environment – these are often referred to as "essential" or "strictly necessary" cookies.
The other cookies we use enable us to track and analyse the interests of our users to enhance the user experience on our website. For example, we may track the pages you visit within our website to help determine what different services are considered the most popular or what contents are often most visited by a client.
This information can then be used to help us develop customised content and marketing content on the website to benefit any client or user whose behaviour indicates that they are interested in a particular service provided by TopSource. Third parties can also have active cookies through our websites for analytics and other purposes to enhance our marketing presence online.
The types of cookies we use
The specific types of first and third party cookies, enabled via our website, include:
- Strictly necessary cookies: These cookies are necessary for the website to operate and cannot be switched off in our systems. They are usually only set in response to actions made by you, for example, when adjusting your privacy settings or logging into a secure part of our website. You can switch off these cookies in your browser settings, but you may then not be able to access all or certain parts of our website.
- Analytical Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and, therefore, anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. These are used to recognise you when you return to our website. This enables us to personalise our content for you, remember your preferences and, where applicable, your choice of language or region. If you do not allow these cookies then some or all of these services may not function properly.
- Marketing cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
How we use cookies
We use cookies for several reasons. Some cookies are required for technical reasons only to help the website function properly, others to enable us to perform analytical or marketing assessments, and other cookies to engage in targeted advertising. Further information on the particular cookies we use has been set out in the table below:
|
Cookie Name |
Purpose |
Expiry |
Category |
|
__hs_opt_out |
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. |
6 months |
Strictly necessary |
|
__hs_do_not_track |
This cookie can be set to prevent the tracking code from sending any information. |
6 months |
Strictly necessary |
|
__hs_initial_opt_in |
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. |
7 days |
Strictly necessary |
|
__hs_cookie_cat_pref |
This cookie is used to record the categories a visitor consented to. |
6 months |
Strictly necessary |
|
__hs_gpc_banner_dismiss |
This cookie is used when the Global Privacy Control banner is dismissed. |
180 days |
Strictly necessary |
|
__hs_notify_banner_dismiss |
This cookie is used when the website uses a notify consent banner type. |
180 days |
Strictly necessary |
|
hs_ab_test |
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. |
14 days |
Strictly necessary |
|
hs-messages-is-open |
This cookie is used to determine and save whether the chat widget is open for future visits. |
30 mins |
Strictly necessary |
|
hs-messages-hide-welcome-message |
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. |
1 day |
Strictly necessary |
|
__hsmem |
This cookie is set when visitors log in to the site. |
7 days |
Strictly necessary |
|
hs-membership-csrf |
This cookie is used to ensure that content membership logins cannot be forged. |
Expires end of session |
Strictly necessary |
|
hublytics_events_53 |
This browser storage entry is used to temporarily store tracking events until they get dispatched over the network. |
No expiry |
Strictly necessary |
|
hs.superstore.laboratory.<id> |
It contains an offline cache of cohorts that a user got assigned for development purposes. |
48 hours |
Strictly necessary |
|
__cfruid |
This cookie is set by our CDN provider because of their rate limiting policies. |
Expires end of session |
Strictly necessary |
|
__cfuvid |
This cookie is set by our CDN provider because of their rate limiting policies. |
Expires end of session |
Strictly necessary |
|
__cf_bm |
This cookie is set by our CDN provider because of their rate limiting policies. |
30 mins |
Strictly necessary |
|
__hstc |
The main cookie for tracking visitors. |
6 months |
Analytical |
|
hubspotutk |
This cookie keeps track of a visitor's identity. |
6 months |
Analytical |
|
__hssc |
This cookie keeps track of sessions. |
30 mins |
Analytical |
|
__hssrc |
Whenever we make changes to a session cookie, this cookie is also set to determine if the visitor has restarted their browser. |
Expires end of session |
Analytical |
|
Chatflow cookie |
This is the cookie used for the chat flows tool. If you're a visitor, this allows you to chat with a representative on the site. |
No expiry |
Functional |
|
messagesUtk |
This is the cookie used for the chat flows tool. If you're a visitor, this allows you to chat with a representative on the site. |
6 months |
Functional |
|
Chatflow cookie consent text |
With the Consent to collect chat cookies setting enabled, we will prompt visitors for consent to drop a cookie in their browser before the start a chat or when they attempt to the leave the page during a chat conversation. |
No Expiry |
Functional |
TopSource cannot control cookies placed by third-party scripts on its website. When a visitor accepts all cookies, they consent to the use of both first and third party cookies to function during their session.
Such third party cookies are used, for example, by advertising networks and providers of external services for web traffic analysis. For more information on what third party cookies are operational on this website, please read Third Party Cookies on the TopSource Worldwide Website.
Manage your cookie preferences
You have the right to decide whether to accept or reject cookies when visiting our website. You can also adjust your preferences to first party cookies by visiting our Manage Cookies page.
If you use your browser settings to block all cookies (including any Strictly Necessary Cookies) then you may notice that all, or certain parts of our website, do not function properly as a result. To manage your third party cookie preference, such as data collected for advertising or marketing purposes, you may wish to visit the relevant vendor pages to manage the use of these types of cookies.
For more information on what third party cookies are operational on this website, please Third Party Cookies on the TopSource Worldwide Website .
Contact us
If you have any questions about our use of cookies, and how we may collect and process your information, please read our Privacy Policy or feel free to contact us by using the following details:
TopSource Worldwide Group Limited
Attn: Data Protection Officer
Email: data.protection@topsourceworldwide.com
Postal address: PO BOX 630, DARLINGTON, DL1 9GB, UK
Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ