Summary
TopSource continues to invest in the dedicated account management our customers value, with Linda Campbell leading the team as Head of Account Management and Charlotte Dalton, Strategic Account Manager, its latest addition.
Investing in our customers’ growth: building on the strength of our Account Management team
As businesses grow across borders, the support they need from their payroll and employment partner grows with them. Paying people correctly in every country is the foundation. Beyond that, customers value a partner who understands where their business is heading and helps them plan for it.
Our Account Management team has been central to that, building strong, long-standing relationships with the businesses they support. Customers consistently tell us they value having a named account manager who knows their business, rather than a queue or a rotating team. We are building on that success and continuing to invest in the team, so we can support our customers’ growth even further.
Linda Campbell leads Account Management
Linda Campbell leads the team as Head of Account Management, a role created to build on what the team has already achieved. Her focus is on understanding our customers’ businesses more deeply, anticipating what they will need as they grow, and making sure they get full value from their partnership with TopSource.Linda brings more than 28 years of experience working with global organisations, with a track record of helping them scale quickly. Her Global Payroll background means she knows first-hand what our customers manage every month, and her role reflects our continued investment in the support our customers receive.
Under Linda’s leadership, the team is focused on making every customer conversation count: shaping client reviews around what matters to each business, and making sure customers hear about legislative and market changes before they become problems.
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Our customers trust us with something fundamental: paying their people, correctly and on time, wherever they are. That trust earns us the right to be more than a provider. My aim is for every customer to feel we understand their business and are helping them plan for what comes next.
Charlotte Dalton joins the team
Most recently, the team has grown with the arrival of Charlotte Dalton, who has joined as Strategic Account Manager. Charlotte brings 16 years of experience across HR and account management, specialising in contractor and workforce management, contract management and building strong, long-term client relationships.
Throughout her career, Charlotte has focused on getting to know the businesses she works with, understanding what they need next and making sure they get real value from the partnership. Her HR background gives her a practical understanding of people, processes and the challenges businesses face as they scale.
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The best client relationships are built on really understanding the business on the other side of the table. I’m looking forward to getting to know our customers, learning what they are trying to achieve, and making sure TopSource is helping them get there.
What this means for customers
For TopSource customers, this means even more proactive conversations, a team that takes time to understand your plans, and earlier guidance on what is changing in the countries where you employ people. Over the coming months, the team will be in touch to hear what’s on your agenda, share updates on legislation that affects you, and invite you to customer sessions designed around your priorities.
Wherever your business is going, we want to help you grow anywhere.
