Head of Global HR Services

Company Profile:

We’re a professional, dedicated team operating in every major market across the globe, with a knack for helping businesses thrive and expand. We offer our payroll, employer of record (EOR) and accounting services to businesses of all sizes in a growing number of over 100 countries — and counting!

TopSource Worldwide brings a level of service and business value to midsize companies that were previously only available to the largest global corporations. Our services are easy to deploy, affordable and scalable — from basic payroll and accounting functions to complete employer-of-record (EOR) solutions.

We champion and invest in our people and provide a supportive environment. For our clients, we are a trusted partner and operate in a consultative and collaborative way to drive win-win outcomes at every opportunity.

Sound good? Then, carry on reading...

 

Role summary

The Head of Global HR Solutions Leader is responsible for overseeing and implementing HR strategies, systems, and solutions on a global scale. This role will be heading our team of country HR partners who are key members of our client services team working to deliver a high-quality HR business partner service for our clients and their employees.

 

Base location: Pune/Europe

Reports to: Head of Global Expansion Services

Roles & Responsibilities 

Strategic HR Planning:

• Streamline Standard Operating Procedures (SOPs): Optimize and standardize HR processes to enhance efficiency across the organization.
• Global HR Strategy Development: Craft and implement HR strategies that align with and support the organization's overarching goals on a global scale.
• Team and Role Transformation: Evolve team structures and roles to ensure competitiveness and agility in a dynamic business environment.
• Strategic HR Initiatives: Lead and drive key HR initiatives, ensuring their successful execution across all regions.
• Change Leadership: Champion and guide organizational change efforts to foster adaptability and resilience.
• Compliance with Agility: Maintain compliance while staying flexible and responsive to changing regulations and business needs.
• Customer Satisfaction: Implement HR strategies that directly contribute to increased customer satisfaction.
• Business Scaling: Support the organization's growth by scaling HR operations to meet expanding business demands.
• Defining Success Metrics: Clearly define and measure success criteria to align HR outcomes with business objectives.

Process Improvement:

• Optimize SOPs: Continually refine and improve Standard Operating Procedures to enhance operational efficiency.
• Data-Driven Insights: Leverage data analytics to drive business decisions and improve HR processes.

 Talent Management:

•  Develop global talent management strategies including recruitment, development, and retention.
• Foster a culture of continuous learning and development
• Performance management
• Conflict resolution

Compliance and Governance :

• Ensure compliance with local, regional, and global HR regulations and standards.
• Implement robust governance frameworks to manage HR risks.

Change Management:

• Lead change management initiatives related to HR processes, systems, and policies.
• Engage and communicate with stakeholders to facilitate smooth transitions

Desired Qualifications:

• 8+ years of business experience with significant operational HR experience (international business preferred).
• Relevant degree qualification or equivalent experience relating to HR.
• Strong understanding of contracts and employment law.
• Coaching qualification would be an advantage
• Stakeholder management skills.
• Highly technology literate, including Microsoft Office suite and CRM (Portico EOR and HubSpot).
• Understanding of GDPR in terms of HR-related processes
• Second language a distinct advantage
• International/global experience desirable

To apply for this job, please fill out the below Job Application Form.