Online Helpdesk

Create Great Employee Experiences with Online Helpdesk

The HR department is a direct link between an organization and its human resources. It is responsible for resolving all queries, issues, and grievances of the employees. The HR department provides robust support to the employees and is crucial for enhancing the productivity and efficiency of the employees.

As employees seek quick answers to their questions, investing in an online help desk system has become imperative for organizations to support their workforce, resolve issues that disturb them, and provide them with information on the go. The best online help desk enables organizations to answer all their queries instantly.

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Our payroll solutions offer

We provide companies with end-to-end payroll solutions as a payroll outsourcing service provider. We aim to simplify and automate payroll and assist companies in paying their employees accurately and timely. Our payroll solutions are efficient, customizable, cost-effective, and flexible. Our solutions include:

TopSource Key Stats

18+

years in payroll business

200+

clients in India

100%

secured access to self-records

250+

experienced payroll professionals

Benefits of working with us

How Our HR Help Desk Solution Helps Companies

Our online help desk solution lets companies efficiently manage and solve employee queries, requests, and issues. Our web help desk lets employees find answers related to benefits, medical, payroll, leave, or any other policy on the go without the need to send endless emails back-and-forth.

Our automated help desk lets you resolve your employee’s grievances and queries on time and online. Our online employee help desk system allows you to:

  • Track, respond and manage employee queries through the ticketing system.
  • Resolve questions, issues, and grievances in the shortest time possible and track unresolved queries.
  • Allows your HR and finance team service employee requests from one unified interface.
  • Our automated help desk gives hours back to your HR team.

Our HR help desk solution seamlessly integrates with your infrastructure and assists your HR team in keeping employees happy and engaged. To know more about our web help desk solution, get in touch with us

Get in touch

Our Indian Payroll Certifications

When choosing an outsourced payroll provider, you want to be confident that your provider’s system, process, and technology platform will work effectively. We aim to be a trusted partner and deliver our promised service value through the effective application of system and process assurance and full compliance. We have been rigorously assessed by various regulatory bodies to ensure this is the case. So, you can trust that our payroll, accounting systems, and technology platforms will work as desired.

  • ISO 9001:2015 & ISO 27001:2013 for process management and information systems, respectively
  • SOC1: Type II for full SOX compliance
  • BACS-registered bureau (UK)
  • Money laundering registered (UK)
  • Data Protection Act registered (UK)
  • HMRC-registered bureau (UK)
  • GDPR (UK and India)
  • BSI 25999 business continuity and planning for disaster recovery

Our clients

“We have been with TopSource for many years now, not only for India but for Pakistan as well. Their service, reliability and expertise have been exemplary and beyond comparison. We feel proud, and they are a pleasure to deal with.”

HR Head, South Asia, APL Logistics (India) Pvt Ltd